Murraki Salon in Boise, ID

Everyone has a bad day. The stylist reached out to try to make it right and apologize and I respect and appreciate that. While I didn't take her up on it - I appreciate it and I'm changing my review. I have not been asked to change it - but we all have bad days and I can empathize. I can say that this salon is really cute. I was offered a beverage. I loved the music that was playing. I could see that my stylist's coworkers wanted to help and they stood by. I'm sure this stylist I saw is an amazing person. I think she just had a tough day. We all have them. Wishing you the best.

Sara is the best. She never fails and is always ready to listen to make sure things are right.  The salon is in a great location downtown and even has parking!

I've tried to send an email to this business rather than a negative review multiple times today but it will not go through from my Gmail - maybe because of the attachment? - so I'm posting this here.

I spent 20 minutes today explaining to Ysa what i wanted. 

I also showed her the attached photo of me with white hair i got one month ago at another salon. 

I thought she understood what i wanted. I repeatedly asked to show her the color i wanted on a swatch, which she would not bring me. I trusted she understood everything i had so painstakingly tried to communicate. 

Instead, after a couple hours, i left with dark purple hair like in the second attached photo. 

I hate it. And more importantly, IT'S NOT WHAT I WANTED OR ASKED FOR. i wish i had made clear that i didn't want to pay for this. 

Instead I told her at the end it wasn't what i wanted. i was clearly upset. She insisted it will be somewhat white after it washes out in a few weeks. I didn't know what else to say at that point and i just wanted to get out of there as fast as possible. It's so difficult to tell someone you think they did a bad job. 

But this is the worst experience I've ever had in any salon. And even worse, now i have to pay someone else hundreds of dollars to fix it.

Do not go to Ysa. She ruined my hair.  Had to have corrective color from a different salon.  The owner was very reasonable and refunded me.Beware. Ysa took 6.4 hour to do a PARTIAL and a cut. Then tried to charge me $400.  When I had my correction done the legitimate stylist gasped (no joke ) it was so bad. She kept saying "it's just so over-toned. Did you ask for this?"  No I did not.

Had my 1st blowout with Lea, and I will certainly be back!
Walked in looking like homeless walked out a queen. The scalp massage was sooooo glorious!