Lux Nails & Spa in Little Rock, AR

I got a pedicure.  LeeLee(?) was the pedicurist.  She did a great job.  I liked it and I will go back.  I am not an afficianado of pedicures so apologize in advance for not getting super specific.  This is a good place for a newbie, so they have my recommendation.

Staff is so friendly and the best dip nails. Pedicures are relaxing. Staff is quiet so you can relax and unwind. Not like other places that are super loud.

would give zero stars if possible. owners are now deleting reviews that aren't their paid high reviews.

Would give zero stars if possible. OWNERS ARE NOW DELETING REVIEWS THAT AREN'T THEIR PAID HIGH REVIEWS.

My manicure began poorly with the distracted nail tech cutting off all my nails after I'd just answered that I did not want them cut. Then followed painful cutting into nail beds, cuticles & nails with nippers & excessive sawing with electric drill/file. I did not have tips/fake nails/acrylic
- this was to be just a traditional manicure with gel polish. When I expressed discomfort, the lady sighed in frustration, paused a couple seconds, then went back to it. I purposefully tried zoning out after that, just staring out the window or at the dusty & food -covered station next to us that appeared to be being used as a desk.
Another red flag: noticing that the light being used to cure the polish was excessivelv burning, to the point I was pulling my hands back out for a bit when she put the lamp on them.
My daughter wanted acrylic tips, showed a pic to the assigned nail tech; they discussed the nail shape, length & pretty basic nail art which the young lady assured her was no problem - her requests were then also ignored while the tech complained incessantly about family. Her nail beds & cuticles were also aggressively mangled, excessive acrylic product left on nails, leaving them too "high" & nail polish result not what was requested.
There were several instances that we tried to halt or question unsuccessfully. I held up my newly polished fingers to show the nail tech that several of mine had humps/lumps/ mounds at the end at about a 15 degree rise but was seriously told repeatedly that
"that's how my nails grow"?! When my daughter tried to stop her polish application that wasn't what was agreed on or discussed, she was told that would require starting over & would be an additional $40 on top of the $110 we weren't aware was being charged. When I was done, I stepped out to my car to take a call, leaving my card with daughter to pay. We were almost home before I looked at the receipt & discovered
I'd been charged $160. That was for a basic manicure w/ gel polish & new acrylic nail tips with nail "art". I was not happy but chalked it up to a bad visit & knew we wouldn't be going back.
The breaking point & reason for me leaving this negative review (& pursuing the issues with the state health & Cosmetology boards) was when our nails/polish started hurting, like an ache - more so on mine with their odd lumps at the end. We were able to get in quickly with another salon & they began the repair process. My daughter's polish was removed & the excessive thickness filed down - we know now that nail pain was because of the damaging pressure being put on the nail bed, permanently weakening the nail bed if left untended. Since the original nail tech gave daughter pointy/stabby shaped nails vs the almond shape requested, that had to be filed down, resulting in much shorter nails than desired.
As my gel polish was being removed, we discovered "something" on a few of the weird lumpy nails: it looked like either acrylic had been applied OR some of my just-cut-off nails had landed there & then been painted over? Still not positive (see pix) but know that too-thick gel polish application + unstable nail lamp can cause burning

because of over-curing. That can lead to onycholysis, where the nail bed separates from nail plate. It could have also been friction-burn from the heavy-handed filing/ sawing. Unsure. but when the salon refuses to make amends by issuing a refund (I didn't ask for the additional $100+ I'm out for repairing their massive fails), they'll obviously continue this route which is unsafe, unsanitary & just wrong? Here we are.
Inexperienced technician * Painful experience * Gel nails * Dirty salon * Messy results * Unfriendly atmosphere * Rushed service * Inconsistent results

I was in town so I thought I would check this place out and get a fill.
Not only did they try to overcharge me with something that I didn't get, my nails are trash.  
I had them so shellac, it peeled the very next day
Very disappointing for $60
I wouldn't give it any stars if I could