Lake Nails in Hardy, VA

My sister and I went in, we aren't from here so it was our first time at this nail salon , I had an appointment for 2 acrylic full sets . When I arrive they tell me the dipped set are better for the nails ... So I end up getting the dipped powdered set instead , worst idea ever, My French tipped nails are just sloppy looking and quite embarrassing actually, considering I paid 117 $ + 10$ tip.. for a dipped powdered set and acrylic set & eyebrow wax . My nails are thick , lumpy & I had to file the sides myself , they were so bulky at the top . 2 stars only because my eyebrows look great & my sisters acrylic set is beautiful.

I wanted to get my nails done the day after Christmas and lake nails was the only place in my area that was open so we went there and I picked my colors I picked a white glitter and a pink she got the right pink but didn't get the white so I just thought she already had a white so she started doing my nails and she painted them all pink but they still looked good but while doing my pinky she dug he nails in the sides of my nails and now My pinky's are bleeding and hurt really bad but my nails look good

I absolutely love getting my nails done at lake nails. Tommy and Evy are always accommodating. Evy has done som amazing and fun designs on my nails. Just had my Christmas nails done today and could not be happier ! Been coming here for 3 years and always have a great experience. Evy is always up for trying a new design.

I just received a phone call from my girlfriend. She described 'star,' the proprietor -- or so he claims. He waited till other customers left, then dismissed all the staff including his daughter. Then, after she was locked in the store alone, he went in the back and got a massager and proceeded to massage her neck while her nails were drying remarking on her neck tattoo 'you should get my name here. star.' she was startled and uncomfortable and shocked and scared. she got out of there fast and paid, but not before he presented a business card and made another advance. she called me from parking lot of the adjacent kroger just moments ago -- still on the phone with her. I'm not sure if this was a crime or some kind of assault? but i'm certain its wholy inappropriate and man i'd hate to be that dumbass if he ever sees me. i'd be keeping an eye out if I was that guy. attached is a photo of the card he provided. obviously not for business. why the second phone number?

I went to the salon today and called a few hours beforehand to make an appointment for 1pm, they said okay see you at 1. I showed up and they said sit and wait a minute. I waited for 50 minutes and no one talked to me. I then asked how much longer and they said 10 more minutes. I finally got seated and the lady who was doing my nails kept getting up to go clean something up or do someone else's nails while I just sat there. I told her the colors I wanted and she painted a different random color I didn't ask for an was mad when I asked if she could fix it. I explained the pattern I wanted done and she didn't do it at all. Whenever the phone rang and she answered she asked me to translate what they said and when they wanted an appointment because she couldn't understand. I was at the salon for about 2 and a half hours and it was horrible customer service. I will not be going back and will not be recommending Lake Nails to anyone.