J & J Nails in Penn Hills, PA
Located in Penn Hills, J & J Nails is a highly respected and well-known nail salon that has built a reputation for providing exceptional nail care services in a friendly and relaxing environment. The salon is home to a team of highly trained and skilled nail technicians who are dedicated to delivering superior finishes and top-notch customer service during every visit.
In addition to offering traditional manicures and pedicures, J & J Nails also boasts a range of premium nail treatments that allow customers to choose from natural-looking nails or something more bold and daring. No matter which option they choose, customers can trust that the salon's team of professionals will deliver the high-quality results that they expect from a top-tier salon.
But J & J Nails is more than just a place to get your nails done. It's a welcoming and inviting space where customers can come alone or with friends to relax, unwind, and enjoy an afternoon of pampering and self-care. The salon values customer satisfaction above all else and is always seeking feedback and suggestions to ensure that every visit is the best possible experience.
The safety and well-being of both customers and team members is a top priority at J & J Nails. To that end, the salon has implemented strict hygiene measures and protocols to ensure that every visit is a safe and clean experience. Team members are trained in the proper use of personal protective equipment, and all equipment and surfaces are regularly sanitized and disinfected to prevent the spread of contaminants.
Booking an appointment at J & J Nails is easy and convenient. The salon is located at 12236 Frankstown Rd, in Penn Hills, and customers are welcome to stop by in person to meet the team and tour the facility before booking.
J & J Nails Services
- Nail salon
Nail Salon FAQs
What types of nail services and treatments does J & J Nails in Penn Hills offer?
J & J Nails offers a wide variety of nail services and treatments, including basic manicures and pedicures, gel and acrylic nails, nail art, and nail repair. They also provide additional treatments like paraffin wax treatments and hand and foot massages to enhance your experience.
Can I book multiple nail services for one visit at J & J Nails in Penn Hills?
Absolutely, J & J Nails encourages clients to book multiple nail services in one visit for a comprehensive pampering experience. This not only saves time but also enhances the overall benefit of the salon visit.
What is the cancellation policy at J & J Nails in Penn Hills?
J & J Nails has a fair cancellation policy, requiring clients to notify the salon within a specified time frame prior to the appointment time for any cancellations or changes, helping in better scheduling and availability for other clients.
Can I request a specific nail technician for my appointment?
Yes, clients are welcome to request their preferred nail technician at J & J Nails, ensuring a personalized and comfortable experience.
How far in advance should I book my appointment at J & J Nails?
It is recommended to book your appointment at J & J Nails in advance, especially during peak hours or for special events. This ensures availability and helps in better planning for your visit.
Is it possible to create a custom nail service package at J & J Nails in Penn Hills?
Yes, customers at J & J Nails have the flexibility to create their own custom nail service packages, allowing them to combine their favorite treatments and services according to their preferences and needs.
Reviews
2nd time ive booked an appointment and they tell me that they dont have me in their book. ill never come here again
I've been going here since I was 15 and unfortunately I'd have to say it went downhill a bit. In terms of techs, they're all very nice, I've never had an issue regarding attitudes even if they were agitated. However nice doesn't always mean the work is great. The first photo is Nancy's work. She does amazing and is very talented this set ended up lasting me three weeks and I got a fill which, brings me to the second set. The green, gold and white set is Dylan's. I actually ended up tipping him a great amount because he did a great job (so I thought) and was interacting and catering to my every need. But unfortunately, a nail broke two days later and the gel peeled completely off the thumb within a week. The last time I went, I went to John and I got a short black set, my nail peeled before I left the salon. He attempted to fix it but unfortunately he could not and he's getting older so I didn't throw a hissy fit considering I've known him for 6 years now. All of these sets ranged from $50-$60 including tip!
Terrible customer service Ann who is usually the nicest person there besides her husband, she will however talk about you or join in when the other workers are speaking their native tongue right in front of your face, she gives it away by laughing and looking up at you very sheepishly. I changed my mind about a color she became so upset with me they were very busy, I was a walk in she showed so much anger in her face I apologized she had only did 1 nail the color was soooo ugly on, she changed the color but then filed them so thin they broke off 1 by 1 in 3 days, I never went back and never will, they aren't satisfied that they are 7 yrs tax exempt they keep changing ownership so the tax exempt continues. Very unsatisfied customer. Forgot to to say I live less than 5 min away and had been going there for almost 10 yrs before it changed into Ann's ownership.
Made an appointment for 230 pm and sat there until four o clock only to be skipped over by caucasion customers and people that had appointments after me. Poor customer service. Will only support black nail techs from now on.
Wait times can be long but all the nail techs are nice and they do a good job. I've been going there for years.
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