His or Hers Salon & Spa in Midlothian, VA

Today, my daughter visited the salon with her grandparents. My daughter had photo of a short wolf cut with curtain bangs. The stylist that cut her hair, took way too much hair off leaving uneven chucks in attempt to layer the hair. The back of her head was cut so bad, as one side was over an inch shorter than the other side. Her hair cut looks like a lop-sided bowl cut. Do not go here for any current hairstyle, as they have no clue how to give trendy haircuts or cut hair as far as I am concerned based poorly executed cut. My daughter was polite about it in the store but when she got home she was so upset that her hair looks nothing like what she wanted.

I do not recommend this place. My husband surprised me by scheduling a "spa day". I was thrilled.. but not for long. Day 1- hydrafacial and massage. (The salon scheduled them in this order.) Cons: I'm not sure if the technician was qualified or certified on the facial machine and did not know what I was talking about when I requested "add-ons" as advertised in the the lobby pamphlet as well as the website. Then I had to lay on my stomach for the massage and all the moisturizer previously applied with the facial ended up on the blanket. Pro: the ladies performing the services were nice. Day 2- hair color/highlight and gel mani/pedi. Cons: I have long hair to the middle of my back and was excited about getting highlights and lowlights. I was told the stylist wanted to consult with me first then was informed she would call me that night (on day 1) to discuss. I never got a call or text. I arrived 30 min early for the hair appointment on the off chance the stylist wanted to do that consult. Nope. She waited until appointment time, told me I was scheduled for a root touch up and proceeded to seek out other stylists about my hair. It was horrible watching other people make decisions about my hair without involving me. We settled on root highlights and a money peice. The stylist handed me a slip of paper with a new price on it to sign before she began. (I never got a copy of this.) Adding to the stress, their layout is crowded and I constantly felt like I was in the walkway and packed in with others like sardines in the coloring area. I literally could kick the client in front of me if I adjusted my legs wrong. After I was rinsed and didn't see any money peice and that my highlights had been toned so they weren't visible. I finally had enough and made her stop. I almost left but stayed hoping nails would be a hail mary to save this experience. My husband set up a gel manicure with the receptionist. But when I was in the chair I found out they don't do gel nails. I had to get normal polish. A fitting end to my experience so far. They totally botched an opportunity to retain me as a client. I left in tears and with full on guilt. His or Hers ruined one of the sweetest gestures my husband has given me. On top of that, we paid way to much ($648.36 excluding tips - yes, I tipped all 4 girls) for a salon that couldn't deliver on their promises/services. (There are details that were left out to keep this review short but none of them are good..) I do not recommend this salon and will not recommend this salon to anyone.

I did a walk in to turn my partial highlight back to my natural hair color. My hairstylist had her license but was still in "training". She consulted me and then got approval from her trainer. I was a bit worried but she did a great job. She heard what I wanted and delivered it. My hair looks alot healthier and I love the color. I paid around $80-90.

So one of my friends sees a different person here and has had great experiences so I decided to give it a shot. I booked a facial. The lady was nice and the salon was surprisingly roomy inside. The facial room was nice with plenty of space. Now the service. Like I said I booked a 60 minute facial. Well I'm pretty sure I got a 15 minute facial and a 45 minute upper neck/arm massage. If I wanted a massage I would have booked one. Yea I've had facials before and I know they do a brief chest/arm massage but this wasn't that. I was actually bored of all the massaging, it wasn't great and it was never ending. My face was an afterthought. I just felt frustrated and uncomfortable and could not relax so would not recommend a facial here.

I made an appointment here for my husband a couple weeks ago and wasn't going to write a review but I genuinely think ppl, specifically men, need to know not to get their hair cut by Cory. I feel so bad I made the apt for him, in order for him to be pampered. He was there for almost and hour and a half and came home super upset. Said he gave her specifics to what he wanted, always wearing a side part, close on the side, and a little longer on top. A very classic simple mens cut. She immediately parted his hair down the center and started cutting straight across he stopped her and said he never wears his hair like that but she insisted that was how she did it. He can home with a dumb and dumber cut and I've never seen him so unhappy with a hair cut before. Not okay. I was convinced it would get better in a week or two but no, it's growing out worse than the original cut. I specifically called this place because of the name but I would never use their services again.