First Impressions Salon.Spa.Boutique in Burleson, TX

Terrible terrible salon. They will blast employees on social media if you don't "fit in" with them, which involves getting high and/or drunk on the job. Never have I ever heard one good thing about this place, and as a customer every time I've ever walked in the vibes are off and it is super uncomfortable. People generally walk into a salon expecting a relaxing few hours and all I have ever experienced in this place is an extremely hostile environment as all of the employees consistently bash on each other.

Very expensive. Had a die correction from orange blond that i got at another salon to a black blue and a pixie cut on already very short hair and it was $150 bucks. She did a nice job but way over priced. I gave a 3 for the price.

positives- very nice salon. kind employees. love the atmosphere for the haircut i got, my hair got thinned out way too much. the front looks okay, still has some thickness to it, and is exactly what i asked for, but the back of my hair is in strands. I didnt realize until i left the salon how thin my hair had become. i have naturally thick hair and i cant even wear my hair in front of my shoulder anymore because theres so many thin strands.i would say everything else they do is great but i am a little disappointed in my haircut.

I definitely recommend First Impressions Salon Spa Boutique! Kristi Mitchell has the magic hands. I have received so many compliments on my hair and owe it all to Kristi! She knows how to deliver while still keeping your hair healthy in the process. Plus- It's a one stop shop hair, lashes, brows you name it they got a girl that can do it! Don't forget to shop the cute boutique while you wait!!!

Summary: This is my review as a curly-hair gal. My rating is for poor communication about running an hour late on the appointment time, not booking me with a curly-hair stylist, and not informing me that I wasn't booked with the curly-hair stylist. Had there been more transparency, I would have known to provide more direction during the hair-styling process. On the positive side, the makeup artist was very kind and helpful (and I thought my friend's makeup turned out fantastic). The Details, If You Want Them: My friend booked the appointments for our bridal party of four women weeks in advance. My friend even made a second phone call on my behalf to make sure they knew I had curly hair, and they told her they had a curly-hair stylist. Fast forward to the day of our appointments. Around 1pm, I was getting worried because my 12pm appointment hadn't started, and I was already overdue for pumping (as in milk for my baby at home, not iron). I wasn't informed that they were running late at any point. The woman who did my friend's makeup was so kind and offered me a place to pump inside in the AC when she heard me asking for my friend's car keys (so I could pump in the car). I'm not sure if they did have a curly-hair stylist, but if they did, they didn't book me with her (and failed to pass this on). Had I known this, I would have known to provide extra guidance. It didn't help that I was turned away from the mirror the whole time too. Instead, I put too much trust into the assurance that they had a curly-hair stylist and assumed my stylist had tricks up her sleeve (like product/water) when she first started brushing my hair dry because she was trying to give it more length. After that, my hair got too frizzy to style curly, so she ended up having to straighten it. I had really wanted my hair to be curly and thought that was evident during the booking process and also when I showed up with a picture of a curly hairstyle. The price we were quoted when booking was that it would be "$60 and go up based on amount of hair, thickness of hair, and complexity of what you want done." I was charged $100 (the same was true for the rest of the bridal party) plus tip. I assume this was in part because my hair was straightened. I also had several inches of split ends, so that didn't make it easy on my stylist either (sorry about that, baby at home = haircut has not been on the priority list). However, I really did not want my hair straight. My hairstyle, while it looked nice, did not look like the photo I brought in. I didn't have time for them to fix it because they started late, we had a wedding to get to, and at this point, they would have had to wash my hair, dry it, and start all over again. If my appointment had started on time, maybe I would have requested this, but there just wasn't time at this point. I wish there had been clearer communication on the salon's part about my appointment running late and how much experience my stylist had with curly hair. I do not think they should have charged $100 + tip when I requested a curly-hair style and ended up with straightened hair.