Empire Beauty School in Aurora, CO

Such cheating. they told us they charge 38 for baliage and if they use extra tub they charge $15 extra. When we paid they said they charged us $170 saying they used 8 extra tubs. Lies. this they did not inform us about until we weee at the checkout.

I had grey hair and asked them to cover it during baliage. when my mom pointed out the remaining white hair they rudely told her to "let them do their job and that they know what they are doing". The student who did most of my hair was a nice person but others were incredibly rude. We felt silenced due to the glares from the teachers. Now after my hair is dry, I still see a lot of white hair and my red baliage looks like burnt hair.
I once tried to highlight myself but that was 6 montha ago. They kept insulting me that I used "box dye" and that's why my hair color did not stick well. They went further and kept throwing dirty looks and saying the words "box dye" to each other over a hundred time.

This place is garbage. I would have spent 150 at ulta or some other salon and got a much decent look. My hair is so messed up and has spoiled my entire week. I gave to get this redone next week at a decent salon.

The final cherry on top, they tried to charge me twice saying that my payment "didn't go through", but suprise to them I got my Wells Fargo notification that my card had been charged. I narrowly avoided being charged the rip off price of $170, not once, but twice?!

Ridiculous hair styling, angry staff that demean you, and a final product worthy of a circus troupe.

Please consider avoiding this place.

worst customer service unorganized and rude the instructors need help they should not be doing what there doing

I've been going to Empire beauty for years. My mom and grandmother turned me on to them.  Here lately things have been rough.  From arguing with the director over the front desk associate, telling a student I don't have empire towels hidden in my purse, to being over charged.  Finally enough is enough.  Listen, it's important to feel safe, protected and to be charged correctly.  If Nancy has a personal issue with me, ok...... So does that not mean she's accountable for not scheduling appointments(sometimes she forgets to input it) , over charging and having mediocre customer service?  The director well........  I had to tell her in our disagreement (over tone used with Nancy) we will agree to disagree Pooh.  The ladies and Mike do awesome work.  The students via the instructors are innovative (thanks Kat) and pretty cool people.  But it's only right I share my experience. Do Not waste your time!!!!  Kelle called me to say I'm not welcomed back I'm sorry your to SHIT SHOW of a school??? Wait seriously? We see you empire!

i would give this school a zero but it's not possible, i went here and i was lied to about the curriculum. it's a very bad school.

I have had some bad experiences with this school and some of its students but I have had 2 amazing students work on my hair and I loved it. I don't necessarily think it's the school that created these amazing students but I'm glad through the school I had the pleasure of them working on my hair (Claudia) 2015/2016 and Krystle (current 2019 student,)