Elle Nails in Green Bay, WI

If I could rate a 0, I would. I ended up with an 11:00 appointment even though I couldn't get into Sarah today. I finally started my gel nail fill at 12:05 - over an hour late. Then, they did a horrible job because they had massively overbooked and were rushing. You can see through my nail polish in the light. There are bumps in my polish. Although I questioned him, he said my nails on both hands were even, and they definitely are not. I normally would have asked for them to be redone, but I figured I'd be there all night. I've been a regular customer there, but with today's issues, no apologies or discounts, and the poor service, I am forced to move on to another salon. VERY DISSATISFIED

Most of the time the nails turn out looking great! My luck there has always been great but my daughter's has been not so much.

I give NO stars they did a shitty job and my daughter came out crying because her fingers hurt Because they were so fast and rough. and they did shitty look on the nails.

I have been going here for a long time and have rarely not liked my nails. One time about a year ago I had a terrible experience with a nail tech- so from then on I always made sure I booked with Sarah. She does an amazing job, I always love my nails and she's very gentle. I went in to get a full set yesterday and Sarah was unavailable so I had another nail tech do my nails and it was the one who I had a bad experience with. I thought i'd give him a chance since it had been a while and he did once again a terrible job. I asked for almond and they were pointy, uneven, and crooked. I said something to another nail tech and they argued with me and tried to tell me they were almond. They cut my acrylics down all the way and told me to come back the next day to get them take. off. What happened to the customer is always right? I cried in my car after I left I am so upset cause this used to be my go to place. I would not recommend- they're are only a few techs here that know what they're doing.

Elle Nail Salon has always been my go to place for a manicure. Sarah is one of the best nail techs I have had - "IF" management allows her to do her job. The salon has recently come under new ownership/management and I have really been able to tell the difference. The new owners must be booking the appoinments too close together, and on top of it are accepting walk-ins as well when there is not enough staff to service all of the clients in a satisfactory manner. The last time I was there several weeks ago, even though they were not speaking English, I could tell the owner was telling my nail tech to hurry up in the middle of my appoinment, as another client had just come in. She came up again several more times within seconds of the last time to speak to her. Finally, as my tech began to hurriedly finish my manicure the owner stood there silently behind her chair waiting as she finished. It was an extremely uncomfortable feeling not only for me, but my nail tech as well as I am sure it stresses her out to be treated like this. She is a very sweet, kind person who does not deserve this treatment from her boss. It also is not fair to the customers who are not getting the treatment and service they are paying for. If this behavior continues I may be forced to go elsewhere for services even though I really like Sarah. I rarely write reviews for businesses, but I felt so bothered by this incident (even though it has been 2 weeks now) that I felt I needed to speak out.