Diamond Nails in Crown Point, IN

I can't keep it a secret, this place is great.  They took over about a year and a half maybe 2 years ago [from having another shop for over 3 decades] it's all family and it's probably the first place of 6 that I didn't leave after the 4th or 5th try.  I've been going to them since a month after they bought and I'm very pleased.  I moved to Crown Point 4 years ago and never thought I'd find a good nail place until now.

What's also nice is If you 'genuinely' have an issue, they are willing to fix it.  I've not had this happen, but have seen others come in with [some petty] issues and they were willing to fix them.  Expect to wait on Friday & Saturday's as they are really busy [especially in the summer] so I try to go on Monday/Tuesdays.  I like the one guy to do my hands he's really nice and pleasant to talk to and I can't remember the other lil guy who does my feet but he's a perfectionist and very quiet.

I leave out of town for a number of months and it kills me to try someone else out of state;  Each time I leave, I can't wait to get back to have my nails done the right way.

This place provides horrible service. I've been there a few times and each time they hound me about getting a no chip pedicure. They cut my cuticle on my toe because they are handle your feet roughly. And then they charged me $50 for a no chip pedicure and the paint chipped off after a week. I definitely will not be returning and I won't be recommending their services to anyone. And they also request that you pay in cash and charge extra to use a credit card.

this shop Diamond Nails was taken over by new owners, Randy and Leean. They formally owned Nail Love on 78th and Broadway.  I have been going to this couples shop for approximately 33 years and I've not had a bad experience if something is wrong they correct it if you let them know if a new nail cracks falls off or chips in a day or two I go back and they fix it with no problem. I think that the reviews that are being left or for the previous owners, Randy and Leean are very professional and courteous, and their shop is not loud at all, I have nothing but good experiences with them.

This was my third time coming to this nail salon. Both previous experiences were not the best but were enough to make me come back. This time around I got sat with someone new. I told him I wanted the same design on my nails just redone with the fill in. It was a French tip with curved edges. He started with the dremel just carelessly moving it around the top of my nails as he had his head turned to either watch the football game or chime in to the discussion his coworkers were having behind him. I asked for them to be shortened. Two of them were shortened below the skin line and he did that in the process of not paying attention while he was turned around. He starts the white paint for the French tip and asks if it looks okay. It was thick on one side and wavy on the other. I asked him to redo that nail before he moved onto attempt the others. He did and was just having a hard time. I pulled up a picture on my phone for reference and placed it next to him. He redid that nail and it looked perfect. He moved onto the next and asked if it was okay. It looked nothing like the first nail. Thick paint and also not symmetrical . He kept going in with a brush to take it off and try again. While repeatedly getting distracted by the tv, and coworkers. I asked if taking the polish off those two nails and just putting a solid coat of a color on the entire nail would be easier for him. He didn't understand so a coworker translated. He told his coworker that yes one solid color over the entire nail would be easier for him opposed to the French tip I came in for. So they hand me a silver book. With very minimal color selection. I pick a color. Paints my nails. Asks if they look okay. I asked for another coat at there were several patches that were see thru. Finally after 1.5 hours he was done. He charged me $40 instead of $55 which was great but the truth is... I hate my nails and the experience. Between being distracted, hitting my skin with the dremel, not being able to communicate and not being able to do a simple French tip I was tense for majority of the time. It was the man in the last row with the chair closest to the center walk way. He had a 2021 mask on. I cannot chance getting this experience again and will have to be looking out for a new nail salon.

What a treat I experienced at my first visit to this salon under new management. The owner explained that he has over 20 years of experience, as he owned a former nail salon in Merrillville.

His expertise shined throughout his work. He reshaped my nails I had from a previous nail tech and transformed them to my standard.

He and his staff are professional and friendly. They offer all manicure, pedicure, no chip, dip and gel & acrylic services.