CAYUGA NAIL SPA - Northeast in Ithaca, NY

I had a 5:30 appointment for acrylic nails removal and gel manicure and they didn't take me till 6 o'clock and then it took around 30 minutes for the acrylic to soak off (they could have had me soaking my nails while waiting since my appointment started at 5:30 and I was there on time). They finished my nails at 7. I would only come here if I don't have anything the rest of the day because it takes a very long time, and don't mind your nail artist leaving every 5 minutes to go talk to the employee working at the front desk. I'm disappointed as I'd been here before and had a good experience, maybe this was just an off day for them but I'm disappointed.

I went there 6 days ago and 4 days ago my nails started breaking off. This is the first time this has happened. Not all of the nail techs are good. I was charged $60 for this to be happening 4-6 days later. You're supposed to get a fill every two weeks. Not 4-6 days later. I already went back to get one nail fixed the next day another one needed to be fixed. This used to be my favorite place to go, the nail techs change and the prices went up.

I've been here several times. Pedicures are usually pretty great, other than when they leave your massage timer running to get supplies for your other foot. If I pay extra for the massage, I really do want my full time. This low rating comes from a recent visit for a manicure. I called and told them I needed to have them remove uv gel (they had put it on at the downtown location because this one was booked) and I then wanted a regular gel manicure. I repeated that when I arrived. After my pedicure they made me wait for someone because they thought I was getting a fill done? Then I get someone and they work for almost 30 minutes to remove the gel because they thought it was regular gel despite my repeatedly telling them it was uv. They used the dremel over and over until my nails were paper thin and bending (insert vomit sound). I paid extra for a certain gel polish too and then realized they charged me $13 for the uv gel removal! Since then my nails have cracked down the middle. They are breaking off, to the point where they are bleeding. I can't clap my hands, scratch my head, or anything because my fingers hurt and bleed. I keep trying to cut the fragments to help while they grow. I will never go there again.

I hadn't been there in a while. It was so-so. My nails are not the easiest to do, but it was not the neatest pedicure- a bit gloppy with some polish on my cuticles. The people were nice.

the worst pedicure I've ever gotten. my nails weren't shaped at all and the nails wasn't completely covered with paint. There was gaps on the side. I went home and immediately took the nail polish off. I suggest going to any other salon in Ithaca.