A Perfect Day Spa in Indianapolis, IN

The masseuse Ben gives the best massage I have ever received. He is thoughtful in asking what areas you would like focus on and intentional in his process. He delivers a great client experience, I will only be going to him for my massages.

Stopped at n because I totally forgot my normal place is closed on Mondays. I was greeted when I entered and the lady who did my mani and pedi did a great job but it just took forever. I  wanted a design but decided to scale it back because she didn't seem sure about it but I think my nails came out looking good.

I Adore this spa, ambience and especially the workers
I've been coming to this same location for multiple years and they have been the most consistent on reliability, respectability and responsibility
Thank you Ben, Jennie and every other employee that has made each of my visits, quality.

Not great. My daughter & I went her a few years ago; can't remember it being good or bad. I need a full set of acrylics & didn't feel like driving all the way to my regular salon so I thought I'd try them out again.

I was greated immediately & my service was started right away. I was there in a Wed after noon. They weren't very busy. I got a full set, french, gel polish with holo glitter overlay, almond shape. Communication was good. As the acrylic was applied, I'm not sure if he was in a hurry or if this was his usual technique but it was done very fast & sloppy. The nails have no apex, they are very flat. There was acrylic all over my cuticles & skin around my nails. Then I was handed off to a 2nd person to do the painting & also left with paint on my skin. I was charged extra for French, gel, glitter, & almond shape. Their menu said "full set acrylic with French tip $35" my bill was $70. He broke it down but nothing he said matched what was on their menu.

I've gone to A Perfect Day Spa for a number of years because it's convenient and they do a good job if you can wait and wait for your supposed "appointment ". Sadly, this week was the last straw due to their inability to keep their appointments. Ever.  As in NEVER.  If they didn't take appointments, I'd understand.

I have made appointments convenient for me. I made appointments convenient for A Perfect Day Spa specifically so I don't have to wait for 1/2 an hour for my supposed "appointment".  One of the many times they weren't ready, I asked when I should come back and came back at the time they said but, nope, that didn't work so I left. The "last straw" came a day ago. After arranging on a Monday with Ben by phone, to come in on Thursday to prep for a wedding, I showed up at 6. It was clear they were not ready for me and would not be for some time. I asked Jenny how long it would be and shared that it is frustrating to make appointments when she allows folks who are quite late for their appointments to keep them which delays others. She apologized and said, "Well, after work is busy."  Well, why commit to an appointment?  

I write this from a salon near where the wedding I'll be attending is. Their policy, walk ins only.

Bottom line - if you don't mind waiting a long time, go for it. If not, save yourself aggravation. I phoned Jenny to tell her I'd never written a poor review because I remained hopeful. But, looks like we finally "broke up".