Ulta Beauty in Guilford, CT

Went to the hairdresser Jillian 2x
At Guilford ct location
BEYOND happy with all services
Such a kind, punctual, professional young lady.
Did exactly what I asked
Recommended great products
Will be going to her forever!!!!
I even bring my daughter to her
My daughter had a trim, blowout and curls
I had cut, color, conditioning treatment, blowout and beach waves.
Very very happy
If I could give 10 stars I would!!!

I came into the salon at Ulta in Old Saybrook today and had quite the experience. First off, I received amazing highlights, a beautiful haircut, and some great company while getting my hair done. The staff is extraordinary and I hope they know that. While I was there, another customer made a rude comment to me that was surprising to everyone involved. The only reason I bring it up is because I want people to know how perfectly the situation was handled by the stylists
, especially the one working on my hair. They were kind, patient, and compassionate and I am very grateful to have had them there. A stand out moment was when the general manager talked to me and assured me that safety is always a priority in their store. Very professional, extremely talented. I cant recommend them all enough! Thanks again for a great day girls! and a special shout out to the lovely woman who did my hair, I'm having trouble recalling your name, but you made me feel very safe and accepted (and beautiful!)

Came to get my hair done by Kya and she was wonderful!!  super accommodating throughout the entire process. Showed her a few reference photos of what I wanted and she is one of the few stylists that actually asked questions during the session and made sure I got what I wanted :)

Kya is an excellent choice, 10/10 ! Thanks again .

i was willing to give this place the benefit of the doubt. maybe an off day or something but after 4 visits all going the same way...i can't pretend.

some of the women who work here are clearly too young and "pissy" and not mature at all. you walk in and they look at you like you ran over their cats. why not greet customers?

i came here and a nice woman helped me at the makeup stations to find what i wanted (some of it i didn't know existed). great recommendations, rebuying all of it (online). however, i shouldn't be halfway through the store before someone helps me. right?

when it was time to checkout the same girls at the counter, some vampire wannabe and a chubby girl, stood with their backs to me. laughing and whispering. when i stood there long enough they turned around and were the rudest people ever. i get they may not be happy people but don't act like it's a chore to help me.

honestly some of the worst people work here. the older ladies are very nice but they certainly don't balance out the cold, rude and judgmental children.

I love Guilford Ulta employees are helpful and they store is well stocked. Haley is an amazing hairdresser I would highly recommend her. She makes sure BEFORE she starts that she knows exactly what you want done. She is kind, patient, friendly and an amazing hairdresser.