Tips To Toes Nail Salon in Bethesda, MD

I made an appointment for 9:30 a.m. today (March 6, 2024). I received a text at 8:31 a.m. confirming my appointment, but also received a text message from an unknown number asking if I had an appointment at 9:30 a.m. I responded yes and was asked if I could come at 10:30 a.m. To clarify, I asked if there was an appointment available at 9:30 and was asked again if I could come at 10:30 with no explanation as to why. I agreed and arrived at the salon at 10:20ish a.m. The salon was closed - despite their website, maps, appointment scheduling software, and business cards all saying the salon opens at 9:30 a.m. on Wednesdays. Once inside the salon around 10;30 a.m., the woman who opened did not turn on the lights, any music or heat, or offer us any kind of water or anything like I am used to when getting my nails done at any other salon. We picked our colors and sat down. My fill was going relatively smoothly until a regular - referred to as "Donna" and carrying a Louis Vuitton purse - arrived. Once she was there, she was set up with a pedicure station immediately in the middle of my manicure. After that, the finishing of my nails was rushed and haphazard. Despite really liking the color I picked, I am incredibly disappointed in how my nails look - my have several bumps in my nails, the paint was glopped on and took over half an hour to dry, and after I was abandoned by my "nail tech" at the drying table for her beloved wealthy regular, she didn't even check on me once. I left the salon with acrylic dust all over my hands and no cuticle oil or lotion applied to my nails. There is a clear lack of professionalism or proper etiquette training for this staff and I'm doubtful that all of them have even been certified to do nails. I really wish a single employee took pride or care in their work.

I don't get my nails done often but wanted to get them done for Valentine's Day/my boyfriend's birthday coming up. I came in with a few pictures for inspiration and I was taken on time and loved my mani/pedi experience. I was so indecisive and just wasn't loving my nail design after I left, but had to leave for a meeting. I called back later that evening and asked if I could come back in the next day to get my nail color changed, they were so kind and accommodating. I came out absolutely loving my nails afterwards and feel great going into Valentine's Day! Excellent experience, it's worth stopping in. thank you!

Perfect gel manicure. They were fast and very thorough. Shaped my nails perfectly and listened to me. This is day 4 and they still look amazing and I have not been easy on them.

The shop is clean, has nice products and owner and employees are lovely. They were very accomodating and did exactly what I wanted with a dip manicure. Sadly, the dip is chipping off after 3 days. I got a red powder dip manicure with Henry on Sunday 12-3-23 and it was beautiful. He told me it would last and if it cracked to come back. I called on Thursday 12-14-23, 11 days later bc I hit a cabinet and 3 of the nails broke with half the polish coming off each one. I got an appt that night again at 6:30 about 2 hours after I called with was incredible and Henry wasn't there. I explained to another lovely person who removed the dip and said it usually only lasts 2 weeks. I have been getting dip for about 4 years and every one I have ever had has lasted closer to 4 weeks for me. I got a beautiful silver glitter the next time and I loved it! I got it on Thursday 12-14-23 and by this am, 3 days later, 2 nails are starting to have tiny chips in the top. I have not cooked or cleaned anything or washed my hands excessively at all. It feels rough like the top coat wasn't brushed all the way to the edges of the nails. It cost $55 two times in less than 2 weeks and it is coming off again. I am so sad, bc I don't have any more money to spend on this and my holiday nails won't last for all the events I need. Please help!

Would highly recommend! Awesome customer service! Really friendly environment--enjoyed my pedicure here