Supercuts in Hackettstown, NJ

Beware. You think you are going to get a reasonable wash, cut and blow dry. They charge Ala carte and double charge more than other Super cuts. They do not show prices online and then charge more than an upscale Salon for a mediocre cut. They claim to have told my daughter how much it would cost prior to the service. She walked out paying $70.00.!!!!!!!! $30 dollars to Blow-dry her hair. That is such a ripoff. When I spoke to Management I'm told that is the normal cost. $28 FOR A WASH AND CUT $30 TO USE SOME HOT AIR to dry my daughters hair!!! Go to a professional salon and pay less and get a better service and honest price!!!

Nilla gave me a great haircut! She got everything perfect. A haircut where it doesn't look like I just got it cut! Personable as well. All of the staff here do a great job but I felt like Nilla went above and beyond.

I called yesterday to set up an appointment for today for a wash and blow out straight. The woman who answered made the appointment. I go today, and a redhead woman said she couldn't find my 2pm appointment, She kept saying she is the only one who answers the phone and she didn't talk to me. I said I made an appointment and spoke to a woman. She basically kept telling me "No you didn't." This red headed woman basically gaslighted me, that is a manipulation term. I had to show her my phone that I called. She said wait, "I don't know our number," She looked it up and said "yep that is the number." My experience was horrible. I have an important presentation tonight and I was looking forward to getting my hair done. There are a few things going on here: 1, She is racist, 2. She is on drugs, 3. She is incompetent 4. Supercuts is racist. I will be posting my experience on all my social media outlets, yelp and google.

What a bunch of TRASH! The people who work there (with the exception of Romi and Elizabeth) are so unprofessional! They talk and talk all over you and it is extremely uncomfortable! I know it's a hair salon but come on!!! There is got to be some decorum! If they worked as fast as they talk, they wouldn't have people waiting for 1 1/2 hrs! And on top of that, the service is mediocre. Romi, Elizabeth and the guy are not too bad working but the others are below average... Every time I go, I leave disappointed! I have to just pay a bit more and go somewhere else...

I've been bringing my daughter here to get her hair cut for a few months now and have never had an issue. I brought her in to get her bangs and hair trimmed and it looked fine there. I gave her a shower the next day and dried her hair and it was completely uneven. I brought her back and the manager "fixed" it and when I looked at it I told her it was still uneven and she told me that it's not, that's just the way her hair lays. I ended up taking her to the salon that I go to and the stylist I use said that her hair is off by at least an inch from the left side of her head to the right. To say I am unhappy that not one but two people screwed up her hair is an understatement. I will never be going back there again.