Supercuts in Bay Shore, NY

Let me start by saying the staff here are saints. They are so nice and sweet even though it's been crazy busy today especially for a Saturday. I am sitting here processing for a partial hi light I was on the fence about, and I couldn't be happier. Being that they're busy and don't take appointments, you come in and put your name on the sheet and they call you up. Realistic timeframes based on services they're doing - including men's cuts while some of us process. Excellent management of time and clients. Now to why these women are saints. A woman put her name on the list, left and came back. They had already called her name and she wasn't there. Coming back a full hour and a half-ish later. She had a full blown *not nice* moment when the staff kindly explained that they called her and she wasn't there and she had to wait a little longer. Again the stylists still maintaining professionalism this woman continued to be *Rude*. Still attending to other clients and mixing product for colors. This woman called another salon in front of us customers complaining she had to wait here, and would "be staying here for a few minutes and head over there". When the woman went to leave I said to her "goodbye, have a nice day ma'am". She was looking right at me demanding the managers number. Again these amazing women maintained professionalism. Then the staff apologized to us all for her behavior which wasn't necessary, because it's not their fault she was nasty. But these women made the best of a nasty woman, and all of us had a great time sitting and chatting about our day other than the mean lady. Would 100% recommended coming here. It's worth the wait. Just don't leave for an hour and a half and expect to get seen right away.

Clean, nice people, affordable and a great cut My sister liked the cut I got from Kelly so much I had to take her there when she was visiting here. On my way again today

(These pictures were taken when I left the salon, during or two days later) The worst! DONT EVER GO THERE! I REPEAT SAVE YOUR SELVES! This is the result when you ask to go blonde and let you leave the salon looking like this^^^ patchy roots, different shading of blonde (not the good kind) with a hint of green. I went back two days later with my friend (who is a licensed cosmetologist) so we could get my refund... they wouldn't give me a refund, the supervisor (Pam) and manager (Jacquelyn) said they would fix it but also said that my hair looked good? In that case you let every client looking that bad like When I left the salon. My friend countless times had to tell the supervisor that my hair looks horrible but she couldn't even apologize for the monstrosity on my head. I'm sorry but how are you a supervisor if you can't even apologize for the mistakes that happened. She just kept saying that she thought it "looked good" and "wasn't damaged". I SAW THREE HAIRSTYLISTS FROM DIFFERENT SALONS INCLUDING MY FRIEND AND THEY SAY OTHERWISE! Supercuts only admits to their mistakes by saying they don't do refund and that it's an "easy fix". They did "fix" my hair **cough** Don't look at **cough** scalp. (Jacqueline who fixed my hair was sweet at the end and I know she was only doing her job and tried her best to fix my hair) just wish they apologized and owned up for their mistakes. But moral of the story is DONT GO TO SUPERCUTS!

Three years ago I was visiting New York and Rita Harris styled and put blue highlights in my hair. I have had a very bad experience with a CA hair stylist who did an inept job. I was so upset that I flew to New York fix the damage. Rita Harris did a fabulous job on my hair. Rita fixed a previous horrendous dye job. Rita took four hours to repair my hair. I have black hair and I wanted blue highlights. Rita understood the process and first she bleached my hair to the right shade so the blue would show. She then washed my hair then dried the hair and then apply the blue highlights. Then she cut and styled my hair and I am so happy with the finished product. My hair was not in the best condition and she used her expertise to create blue highlights and lovely hairstyle. Go to Rita if you want a good haircut or any type of color and if you need repair she will be honest and tell what is the best for your hair. No I

I just got back, and while I didn't think I got the best cut of my life, I certainly didn't think the back of my hair would look as if my grandson cut it with his kindergarten scissor. Surprise! While I kept showing her the right side was longer and fuller, she kept right on cutting the left side. It was too late by the time the other woman told her to look at it. Can't put hair back on. She had no idea how to taper or layer. You get what you pay for.