Number One Nails in Fuquay-Varina, NC

Pre written statement of my experience at #1 nail I've been a customer/client for almost two years. I have always scheduled my appointments a month in advance. loved the staff and especially my nail tech. I wax recently contacted by my nail tech to tell me "someone", moved me from my original appointment set a month prior and she needed to reschedule me. I scheduled the day before and the time scheduled cut into a virtual on going I have had since Covid. I schedule in advance for a reason how to plan my time and things that needed to get done.
I get there and it's unusually crowded. My nail tech comes over and says she can't get to me do another 40 minutes! I was already feeling some type of way due to having to reschedule, but now you want to mess with more of my time. The owner asks "she doesn't want to wait "? I told the tech she should had called and the owner lied and says they tried to call told the tech she should had called and the owner lied and says they tried to call me! Ironically I had no missed calls from them or my tech. I left and will notice spend money at an establishment that does not value me or my time. Being a Disabled Veteran this a reminder of how we are over looked.

I gotta say I'm continually impressed by David's ability to do great designs on my nails! Don't believe me? Take a look at these pictures! The man is amazing, but then again all the nail techs at Number One Nails are!! If you want a great salon, look no further and call for an appointment ASAP!

I went there today for the first time. I had an 11:30 appointment for a pedicure. When I walked in, the nail tables were all full and I was asked to pick a color and have a seat. No big deal as I was not in a hurry. A few minutes later I was led back to a separate room that had 4-5 empty pedicure chairs and told which one to go to. I was left there alone, with my feet in cold water, for about 20 minutes until someone came back to me. Again, I understood since they were busy. When the girl finally joined me, she was an extremely pleasant and well spoken. I wanted a paraffin pedi, but they were out of paraffin so I settled on a Detox. It was a good pedicure. The 2 stars are for the girl and the pedicure. It was what happened after, that led me to leave this review. There was a gray haired man who checked me out. He was rude, and that's putting it mildly. He told me my total, I handed him my debit card, he ran it and gave it back to me. Then he proceeds to SLAM the receipt onto the counter and push it towards me while giving me a dirty look. I was looking for a pen to sign it, but then I realized it was just a receipt, nothing to sign, no way to leave a tip. Luckily I had cash, and walked back to give the girl a tip. On my way back to the front and out the door, I heard another customer tell the man her Venmo wasn't working and asked if they took CashApp.

Now, I did not see anything that said they preferred to be paid this way. If I had, I would have! No reason for the cranky old man to be nasty about it. I will not be going back there if he is there.

BEWEAR!!! I came here for the first time because I had moved and wanted to find a nail place closer to my new home. I had gone to the same salon consistently for years prior and never gotten an infection.

I got one pedicure here. The woman injured my toe and I got an infection. I asked her to stop during the pedicure cause she was hurting me with tool. The next day I woke up the next day with it pink and swollen. I tried to soak it in peroxide and get it better via home care but ended up having to go to the doctor to get on an oral and cream anabiotic for an staph infection. The owner refunded the pedicure, but did not help me with the medical bills related to this so it was an awful experience and I ended up spending money. Its been a little over a week and I am hoping it completely clears up as I am not out of the woods yet.

Despite scheduling an appointment in advance, all of the technicians were double booked.
Upon making appointment, I clearly specified I was looking for an SNS Dip manicure.
Upon arriving, I was told they would take me for my pedicure in a moment. (???? Pedicure)
I was asked to soak my hands, ( not just nail tips) in a sandwich baggie filled with nail polish remover and a wipe.
For 35 minutes, I sat there scrubbing my nails clean of polish myself and wondering if I should tip myself as they repeatedly came back to check and told me to "rub more".
I finally got the Dip manicure.
The Nail Tech was skilled and their was a plethora of colors.
At the conclusion, a small amount of oil was placed on each nail and I was told I was done.
I left feeling as if I had done some of the work myself and my hands were uncomfortable and smelled of nail polish remover.
This was my second trip and a repeat of the first.
I do not recommend this Nail Salon.