Nail Pro & Spa in Hadley, MA

If I could leave a 0 star I would. My girlfriend got home from receiving service from this chop shop nail salon with her nail looking like this. She had acrylic nails done with them prior and she wanted to remove this set because her fake nail had popped off one of her fingers and her natural nails were growing long underneath because when they did her first set they didn't trim her natural nail, so she wanted to get a new set start over and trim her nails for the new set. During the removal process rather than soaking the nail to remove it the nail tech got another fake nail she had in her kit and used that to dig under her nails to remove the acrylic nails making it an uncomfortable/painful experience. After she dug into my gfs thumb tho she ended up hurting her natural nail, making it look like the photo. And we're assuming the owner of the chop shop came up to her and told her it was actually her fault she got them removed too soon. She had gotten a fill with them 2/26 and it doesn't matter a removal shouldn't have this result, they can't justify ripping the nails off her for the removal process, rather than soaking them off and followed with a drill like she usually gets done. She wanted to leave and not finish removing the acrylic off the other hand but the nail tech insisted and did it the proper way. Soaking it, followed with the drill. (Even still they didn't finish the job with that, they did a half job on it) During that process rather than being apologetic multiple people came up to her telling her the same thing it was her fault she got them removed too soon and to get dip instead next time. They're the "professionals" if they felt this way inform her. After this they still ended up charging her for the service and when she was walking out the owner told her "get dip nail instead next time". When she got home, I saw what happened, I immediately called the business asking why they charged her for the service when her nail looked the way it did and he kept yelling at me to come to his shop (like he was challenging me to a fight? Was definitely a strange way for an owner to handle this situation) he also said that they only charged her for labor for removing the nail. And that my gf insisted on getting her nails done so it's her fault (she walked in the previous day and made an appointment, they got the date set. That's insisting?) . If they had informed her, it's still too soon let's not go through with this. She wouldn't argue with them. I don't understand how they can justify it's her fault and still charge her for the service,. They don't care for their clients safety.

Great hadn't been here in a while and what a pleasant surprise! Love how the decor has been upgraded very relaxing classy atmosphere enjoyed my pedicure and discovered that waxing is now on the menu so I had my eyebrows waxed too :) ty

Just got my first set of acrylics here and I'm obsessed! For reference my nails were a mess before this and my ring finger was broken in half with nail bed showing and now it looks perfect. I wanted a sort of messy star design (showed a picture) and I love how it came out. The only thing I would have liked was for the woman who did my nails to have cleaned up my polish from my last manicure a little better as there's still some blue on my cuticles. I also would have liked her to clean up my nail beds a little better as I still have some dead skin but that's the only reason for 4 stars as I think she did a great job everywhere else. They've changed their name to Nail Pro and Spa btw!

We had great foot and leg massages. No wait and very careful and considerate. I felt calm and happy the whole visit. My friend loved the hot towel.

Worst pedicure ever. I was in town and wanted to kill time with my daughter. Her pedi came out ok. I asked my tech to file the corners of my big toes and she carved them out and they are bleeding and uneven. I paid for deluxe pedicures for both of us. They massaged legs for like 30 seconds with hot stones. Never massaged my feet. Awful, awful!!