Headliners Salon and Spa in Tolland, CT

The price was cheap for being in there for a major color correction for 6 hours. The woman I worked with was very sweet and made sure I was comfortable throughout the entire process. Will not go to a different salon

Unfortunately going here was a big fat waste of money for me. I wanted my natural hair dyed dark to cover my grays and blonde extensions put underneath. The hair stylist (Alysa?) assured me that the blonde would not stain from the dark dye. However - she used semipermanent dye. So not only did my extensions stain as soon as I washed my hair but the dye has all faded out and you can see all of my gray hairs again. I will never go back here. It definitely feels like they were just out to get my money. Do not recommend at all. And when I called them to explain the issue they said well we can bleach the extensions .... Okay .... So that next time I wash my hair again the hair will stain just like before? No thanks. DO NOT GO HERE.

It isn't fun writing a negative review for anyone, let alone our local salon that I'd really like to support.  However, the staff is condescending and belittling here, both in person and over the phone.

The cuts I've received here have been rushed but decent.  Both hairdressers I've tried have barely said a word during their cuts, which is unusual but wouldn't be worth a bad review on its own.  It seemed like they were trying to cut my hair as quickly as possible so they could move on to more profitable customers.  Fair enough.

What sets this place apart is their front desk team.  Scheduling every appointment is a hassle and they're extremely condescending if you need to make any changes, even in advance.  Today, they charged me an extra $55 for being 12 minutes late to my appointment.  Again, it's up to them to set their policy and I felt bad for being late, but $55 is excessive in my opinion.

If your calendar isn't prone to change after you book your appointment a month+ in advance, and you're content with quiet rushed haircuts, you'll be fine at this salon.  But for better customer service, look elsewhere.

Horrible customer service! II have always loved this place. Dan was amazing! But I drive an hour to get there and today they had no record of my appointment and told me I could come back in a week. It used to be a great place but the new management and ownership is abysmal.

I will say it was hard to find the place at first and I ended up in the dentist office in the front of the building due to the gps, but just make sure to go into the second driveway to the top and not the first. It was an easy fix and the dentist told me where to go.

I found a picture of a hairstyle I loved and decided I wanted to try it out. I came home for college for the weekend and decided to get it cut, and since it was so short notice it was really hard finding a place that had appointments. I ended up finding and calling Headliners, near the closing of day as well, and they were very nice over the phone and I set up my appointment with a detail of what my hair looks like and what I wanted done within 5-10 minutes and gave me an appointment in the next 2 days.

I got my haircut with Alisha and she was so kind and so sweet and worked with me completely to figure out and do exactly what I wanted. I wanted curtain bangs and she made sure I knew that I would have to style them and not just leave them everyday when I woke up and made sure I still wanted them. She even asked before she began doing anything my budget to make sure I got what I wanted with a reasonable price. I got my hair dyed and when she was dying it she noticed right away she missed a spot after rinsing and immediately fixed it, and it was in the back so she could've left it and I wouldn't have known. I'm absolutely obsessed with the haircut she gave me, I love it so much and she did such a great job. All I've been getting are compliments on it! Overall it was a great experience and I highly recommend this place and Alisha especially.