Absolutely Fabulous Hair in Berlin, NJ

I have been going here for my locks for a little under two years now. Several of the hair stylists have worked on my locks and I have been satisfied with the retwist and styling of the locks. I book an appointment and which ever stylist is available gets to attend to my hair. I am pretty satisfied with the service of work, the cleanliness of the salon and the general mood. I would however say sometimes it gets pretty busy and the stylist run a little behind with appointment time. For locks, Elsa does a pretty neat job.

I absolutely love this salon. Khalieb is very knowledgeable about hair care. He makes healthy hair a priority and is great at styling.

I do not recommend. Hair products is very important, especially with colored hair. My stylist only used a edge stick and hair spray. I thought I was in the Hairspray movie. Sidebar my weave and bundles were installed only 2 weeks prior.

The only reason this place gets any stars is because of the stylist, Marie, who stepped in when things went awry. I booked an appointment online for my daughter who was 3. Prior to booking I stopped by to get a recommendation on which stylist would be the best one to do my daughter's hair and was told that Tricia was the stylist. I followed her on Instagram to see her work and was pleased and booked an appointment online. The booking option did not offer the ability to choose a kids braided style .. so I chose the only kid option available as I wanted to ensure they know the appointment is for a child and I also left notes in the note section specifying this info along with the braided style I was requesting. Fast forward to appointment day, we arrived on time, the stylist was running late, and when she came out to see us, she asked if my daughter was getting her hair cut and styled. I told her no, explained what I wanted done to her hair and also stated I had placed this info in the notes field upon booking. She then looked at me, went to the front desk and told the employee there was a problem, and that she thought I had requested something different and that she would not be able to do my daughter's hair. They both looked at me and told me that the booking apparatus stated that the appointment was not for braiding. I explained that I specified exactly what I wanted done in the notes section as there was no option to choose a children's braiding appointment. Upon looking further into the apparatus and notes they found the information I had specified. I booked this appointment over a week ago, the appointment pends before it's accepted.. so basically no one bothered to review the notes section even though it allows you the option to place any notes you may have. I was then told they were calling another stylist to assist. This was exceptionally frustrating as I had taken the time to investigate the stylist I originally booked my appointment with and knew nothing about the woman (Marie) they had called, her qualifications or whether she worked with children as young as 3. When she arrived, she started asking me questions and I didn't know who she was at first as no one bothered to introduce her. By this time it was 4:45 or so and my 3 year is being a 3 year old. I asked her if she was Marie and if she had any pictures to show of her work, as well as if she does hair for children as young as mine.. questions I asked before she arrived, which was answered with a yes but no one had any proof of her work. Finally another employee got involved in our conversation and he was able to show me pics of his daughter's hair that she had done. While it looked nice enough, his child was much older.. and working with a 3 year old requires patience and quick hands as they can't sit that long. Unfortunately I had no other option at the time as we had an event to go to the next day so I took a chance. The male employee was apologetic and we went and got my daughter's hair done. I appreciate Marie for assisting, and she did a good job, but overall, the way the situation was handled could've been better. To add insult to injury, one would've imagined some discount of some sort would've been offered for the trouble, either at the time or for a future appointment.. nope that didn't happen. I got charged the full price AND a fee for using my debit card.. of course there was no sign anywhere to state that there was a fee for using a card. This maybe a known fact to some but I am a new customer. So I paid, and marched my child out the door.. with no intentions of ever coming back. Sad..if it was handled better.. they would've had a repeat customer..as it's only 10 minutes away .. man do I miss our old salon in MD.

Sparkle is a great stylist. She listens and she promotes healthy hair. She never overbooks and gets you in and out the salon. The salon has moved to a new location and it's even more fabulous than before. I've never had a bad experience at this shop and I have been a client for at least a year now. Every person in this shop is talented, from the Braider to natural hair stylist for locs, etc. I'm a transient from Georgia and very particular about my hair. Hands down this is one the best shops I have visited and will be a forever client of Sparkle.