SECURE THE APPOINTMENT

$50.00 (RETAINER FEE DUE AT CHECKOUT & GOES TOWARD THE SERVICE.)

SORRY NOT TAKING CASH APP AT THE MOMENT!!!

​TO PAY USE:

• DEBIT/CREDIT CARD 
• CHOOSE MANUAL PAYMENT FOR:

   ZELLE

   VENMO

   CASH​

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TO PAY THE REMAINING BALANCE USE:

  ZELLE

  VENMO

  CASH 

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(CARD SWIPE NOT AVAILABLE)

CONFIRM YOUR APPOINTMENT

YOU MUST CONFIRM BY TEXTING 314-238-8808 THE DAY BEFORE BY 9:00PM, OR IT WILL BE CANCELED. THIS HELPS MINIMIZE NO-SHOWS.

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CHECK YOUR EMAIL!

HERE'S WHAT YOU SHOULD CHECK FOR:  

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•  FOLLOW-UP EMAIL SENT IMMEDIATELY AFTER BOOKING.

• CONFIRMATION/REMINDER EMAIL SENT 24-HRS BEFORE THE APPOINTMENT.

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IF YOU CLAIM TO NOT HAVE RECEIVED IT, STILL CONFIRM.

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RESCHEDULING POLICY

LOGIN AS A MEMBER TO RESCHEDULE OR TEXT ME WITH YOUR NEW DATE READY. YOU HAVE 1 PASS. IF YOU TRY AGAIN WILL FORFEIT YOUR RETAINER FEE.

(Please reschedule if you are sick or have a serious emergency.)

MONDAY BOOKING FEE

$50.00 EXTRA FEE FOR SERVICES BOOKED ON MONDAYS (OFF-DAY). 

IT DOES NOT GO TOWARDS THE SERVICE AND WILL BE ADDED TO YOUR TOTAL. BOTH FEES ARE DUE UPFRONT.)​

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PLEASE USE THIS PAY LINK TO PAY THE FEE:

www.hairbylexxstl.com//_paylink/AYj-UzfC

IT WILL ALSO BE IN THE CONFIRMATION EMAIL.

COME CLEAN:

IF THE SERVICE DOES NOT INCLUDE SHAMPOO.

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PROPER STEPS:
(SHAMPOO / BLOW DRY/ DETANGLE)

NO PRODUCTS ON HAIR OR SCALP. 

FAILURE TO DO SO WILL RESULT IN PAYING AN ADDITIONAL FEE OR THE RIGHT TO DENY SERVICE.

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YOU CAN ADD SHAMPOO SERVICE FOR $40.00 ON THE BOOKING FORM.

CANCEL POLICY

THIS ACTION IS COMPLETELY UP TO YOU. YOU WILL NOT RECEIVE YOUR RETAINER FEE BACK IF YOU CANCEL UNDER ANY CIRCUMSTANCES, THIS FEE IS NON-REFUNDABLE. IF I CANCEL YOUR APPOINTMENT YOU WILL RECEIVE THE RETAINER FEE BACK.

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(Please take action no less than 24 hours before your appointment. Avoid paying an additional retainer fee or from being restricted from booking.)

BOOKING INFO & APPOINTMENT CHANGES

BRAID APPOINTMENTS BOOKED AFTER 9:00AM IS CONSIDERED A LATE START & WILL REQUIRE A $30 FEE THAT WILL BE ADDED TO YOUR TOTAL. THE APPOINTMENT WILL BE UPDATED WITH THE NEW CHARGE. IF YOU DO NOT WISH TO PAY THIS FEE, PLEASE BOOK BRAIDS FOR 9:00AM! 2 FEED-IN BRAIDS & BRAID DOWN IS EXCLUDED IN THIS FEE.

APPOINTMENT CHANGES ARE NOT ALLOWED! THIS INCLUDES: CLIENT, TIME, & SERVICE.

ARRIVAL 

I AM LOCATED IN A PRIVATE SUITE. PLEASE RING THE DOORBELL WITH THE PINK HEART UPON ARRIVAL.

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YOU ARE RESPONSIBLE FOR KEEPING TRACK OF YOUR APPOINTMENT.

PLEASE TRY TO BE ON TIME.

RUNNING LATE? BE CONSIDERATE & TEXT ME BEFORE YOUR START TIME!

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IF YOU ARE 15 MINUTES+ LATE, THE APPOINTMENT WILL BE CANCELED.

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NO CALL NO SHOWS ARE RESTRICTED.